Chalk Alive by Horizon Group

 Important Customer Information – Wallace Bros Trading

At Wallace Bros Trading, we take great care to ensure all orders leave our store in perfect condition. All items are checked and packaged securely before dispatch.

No Returns Policy

All sales are final. We do not accept returns or exchanges.

Please ensure you are happy with your purchase before completing checkout.

Shipping & Courier Responsibility

All packages leave our store in good condition, as shown in product and dispatch photos.

Once your order has been handed to the courier, Wallace Bros Trading is not responsible for any damage to boxes or packaging caused during delivery.

We kindly ask that you do not contact us regarding damaged outer packaging caused by courier services.

Any delivery damage claims must be taken up directly with the courier company.

By completing a purchase with Wallace Bros Trading, you agree to these terms.